Novexpat - FAQ

Frequently Asked Questions

You may have some questions regarding our programmes, pedagogy, offer or about learning French.
You'll find below a selection of questions that we are usually asked by our students.
If your prefer, or if you can't find the answer to your question, you can also contact with our team members at one of our French learning meetup events, email us or even call us.

I never succeeded in learning French! Is it worth keeping trying?

First of all, why did you not succeed? Were classes too overcrowded to enable you to intensively practice? Were topics too abstract and disincentive to make you feel really involved? Was the pedagogical approach too theoric and you could not understand how to really practice it in situation?

Unfortunately, all these situations can block the learning process and make you lose confidence in your abilities to learn and progress. The good news is, it does not have to be that way!

So it's definitely worth trying with a new method which builds on your strengths and experience and help you step by step to go further! You'll then realize soon that you do are able to learn French and feel more confident about it, whatever your previous learning experiences!

I feel like I have been reaching a French fluency plateau. How to break through it?

When learning a foreign language, it's unfortunately usual to feel like our progress slows down and to reach a kind of plateau. You have a wide range of vocabulary and sentence structures, you make few mistakes but you keep communicating in the same way as you were used to before.

This step is natural as we all have a kind of lazy brain. It likes to go for the simplest and reuse what it already knows.

This is then the right time to keep getting exposed to new structures and idioms, to memorize them and, above all, to practice, again and again. The Novexpat's pedagogy and Neo, our online learning platform, are designed to support and stimulate you in your effort!

Check out our events page as we schedule from time to time a specific free workshop dedicated to this question!

I speak too slowly and I bore the people I speak to.

From your memory to your lips, the way can be long. The more you practice you French, the more the words will come naturally. So before being afraid of what the person you're speaking to is thinking about your flow, be first patient with yourself 😉.

Moreover, methods like the intensive practice, the association between the new and the already-known, the use of flashcards... can help you to train that two-way communication between your memory and your flow.

Ohlala, the French talk so fast... I can't understand a word!

Indeed, French people speak fast... However, the main issus is usually the rhythm and the linking between words. The French do not stress every single word (as in the majority of the other languages), but a whole sentence. So, when we pronounce a sentence, you can hear it like a single word! You have to expose your ears to this new phenomenon! Our pedagogy can help you to get used to it as soon as the very first lessons!

I do speak French quite well, but still, it looks like I can't get properly understood by French people.

This gap is usually due to the rhythme and the “melody” of your French.

You may have already noticed a French speaking English without stressing any words but only accentuating the end of his sentences. That makes him very difficult to understand. In the same way, French people have difficulty to understand someone who cuts his sentence, stressing every single word of it.

Luckily, this issue can be easily tackled in our private 1-on-1 French classes.

I am a rather good conversationalist in my mother tongue. But in French, I speak like a child...

We know how frustrating it can be! You may have the feeling you cannot share with accuracy, your ideas, opinions or knowledge. You can find the words to say what you do think. Of course, this difficulty fades away as you learn more French vocabulary and sentence structures. We have been designing French learning programmes and material according to the usual Parisian areas of interest to help you to feel more at ease and relevant in French. Our teachers are able to adapt the contents of your lessons to your social context and to your interests for a more active participation in your daily conversations.

Is Novexpat an authorized training organization?

Novexpat is an authorized training school compliant with the underlying French laws. Our registration number is 11 75 575 0375. If you live in France and work in a France-based company or are registered at Pôle Emploi, you might be then able to ask for French OPCA subsidies to obtain a partial or total funding of your French lessons (In any case, lessons will be paid by you or your company in the first place)

Are you involved in any official French quality process ?

We do! We are registered in the Datadock. So, our French classes offer is validated by the OPCA. As a consequence, you may be able to ask your OPCA for a financial help to finance your French classes. You can use the NAF code written on your salary slip to find out which OPCA you depend on.

Can I use my CPF to help me financing my French classes?

If you own a CPF (Compte Personnel de Formation), you may then ask for a financial grant from the French State to help you to fund your training. As an authorized training organisation, our 1-on-1 French classes might be eligible to it as soon as you prepare an official French exam like the Diplôme de Compétences en Langues. If you don't know whether you have a CPF, please, just ask your HR manager. You can also find more information on our dedicated page.

Can my company or spouse's company help me funding my French classes?

Your company or spouse's company, when based in France, might have a training plan to help you to improve your French while you are in France. As a company which paies taxes in France, your company has the opportunity to raise funds granted by their OPCA to cover totally or partially your own training fees. As we are an authorized training school, our training offer is eligible to get financed by the OPCA and therefore, by your company. You definitely should ask your HR or mobility manager for this! If you have any further questions regarding how to proceed, contact us!

How to show interest and apply to a French class?

It's simple as pie! Go on the programme page in which you would like to get involved and click on ”apply now” button. We will require you to fill in our application form and describe shortly your context and motivation. We'll contact you back then, usually within a day, to offer you a ~30mn interview in Paris or via Skype to get to know each other better, understand better your needs and assess you current French level so that we make sure the programme perfectly matches your expectancies, and answer any questions or doubts you might still have regarding learning French. Of course, It's free and non-binding! If we both want to start together the French classes, we'll send you a contract and a quote. And then, enjoy! 😉

I am under 18 years old, can I apply?

You need to be 18 to enroll for the course. However you can apply if you are 17 as long as you turn 18 before the start of your French programme.

Is there a minimum of hours to take a French class with you?

No. We teach French at your pace. However, we advice you to take French classes on a regular basis if you wish to make fast and significant progress.

How long a French lesson has to last?

Our Face-to-face or online French classes are a minimum 1-hour long. For French classes over the phone, the usual duration of a class is 30mn. Our students usually prefer to have a 1h30 French lesson to have time to discover new concepts and practice as much as possible.

How much is a French lesson?

Well, it depends on the programme you would like to attend! Have a look on each programme dedicated page on the site to check the related tuition fees! Please note that these fees are only valid for private individuals who finance by themselves their training. Different prices apply for businesses and externally financed trainings. You can contact us for more details.

What payment methods do you accept?

We accept payment by bank transfer (any extra fees are your responsibility) and cheques in euros. We issue an invoice prior to any payments.

Will I have to buy any additional French textbook for my French lessons?

No, we will provide you with all the necessary learning material as well as the access to our online learning platform, Neo. Everything is included in your tuition fee.

Are your teachers qualified ?

Yes and in addition, they are awesome and very friendly! That's why we onboarded them in our teaching team as we love to work in a great and relax atmosphere 😊!

They are qualified, experienced and can boast their great interpersonal skills (sense of humour, patience, caring...). They all share our vision of teaching and love the Novexpat's pedagogy. They make it even richer with their own teaching style and techniques.

Indeed, great teachers and great students (😉!) make an outstanding French learning experience!

Where does the lessons take place ?

It depends on the programme you choose. More generally, we believe that the environment and the atmosphere of the place where happen the lessons are important for a more immersive experience as well as for the memorization of the new learnings!

For mini-group French classes, the French lessons usually take place in a art gallery ideally located in Paris and well adapted to our classes.

For private French classes, we adapt first to our availabilities and context (at the office or at home). We also selected some quite and very Parisian cafés to learn in a more relaxed and inspiring atmosphere. It's also a great opportunity for you to discover some good spots in Paris. 😉

We also offer French lessons in Parisian museums. Just ask our team for it!

I would like to learn French in Parisian museums.

French classes at a museum offer the opportunity to practice French through the observation and interpretation of art works. History, philosophy, art, society : theses immersive sessions will help you to bring your French to the next level and learn a lot about French culture.

You can incorporate sessions at a museum in your French learning programme. Fabienne, our teaching team leader, is passionate and knowledgeable about French art and will love to be your teacher for these sessions. Feel free to talk about it to your dedicated teacher or directly contact Fabienne for this!

I am bound to start my French classes. How can I get prepared to my first lesson?

Drink some water and have a good rest 😉! Your dedicated teacher will welcome and guide you as soon as your first lesson begins!

Do you offer accomodation for visitors who take classes?

We don't, as we can see that our students prefer to look by themselves the right accommodation according to their budget and preferences. It's so easy nowadays with Internet!

As Parisians, we can provide you however with insider tips to help you find and book the best accomodation in town! Just tell us what you're looking for!

Do you I need a visa to have French classes in Paris?

We invite you to ask your closest French consulate to check wether you need a visa to learn French with us.

Do you help the students who needs a French Visa for Students ?

We do not currently provide any assistance to non EU residents for French Visa requests. We invite you to check with your embassy to know whether you are allowed to attend the training with a Tourist Visa. In general, we strongly advice you to get prior information before asking any French schools for a non-refundable certificate of pre-registration, as there is no certainty whether you will be granted a mid or long-term Visa in France.

When is the school open ?

We're open all year long. We provide French classes from Monday to Saturdays. Our customer services team is available from Monday to Friday from 9:30am to 7:00pm and on Saturday from 9:30am to 3:00pm.

Will I receive anything at the end of my course?

At the end of your course you can get a French language certificate that shows your level and the number of course hours you have done.

What do you I need to have access to Neo?

You will require a Facebook account to log in Neo. No else!

How long will I have access to Neo?

We can officially offer you a 1-year access to Neo after you French classes are finished.